Light Casino deposits: how to pay in from the cashier

Your first deposit can come with the Full Spectrum Welcome: 100% of that deposit up to 200,00 €, plus 50 free spins on Book of Dead at 0,10 € each.

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Two choices in the cashier decide whether you get it. The offer is opt-in, so nothing is added unless you choose it before you deposit, and you can decline it before it is credited. The method matters too: a first deposit of at least 20,00 € by Visa or Mastercard debit card, Apple Pay, Google Pay, Trustly or bank transfer qualifies, while one by Skrill, Neteller or Paysafecard does not.

Once a bonus is credited, your own money is always staked first; bonus money is used only once your own balance reaches zero. How to claim the offer is on the promotions page, the rules for every bonus are in the bonus policy, and the promo code page explains when a code is refused.

Before you try again, check your Light Casino balance and your bank statement, so the same payment is not made twice.

The bank check was not finished

If the 3-D Secure screen was closed, or the confirmation in your banking app was not completed, the payment does not go through. Start again from the cashier.

Your bank declined it

Whether to authorise a payment from your card or account is your bank’s decision. It may refuse because of your balance or a spending limit, its own fraud checks, or a block on gambling payments that it or you have set. Only the bank can say which, so ask it before you try the same method again.

The amount is outside the method’s range

A deposit below the method’s minimum (10,00 €, or 20,00 € by bank transfer) or above its maximum (from 1 000,00 € for Paysafecard to 10 000,00 € for Trustly and bank transfer) is not accepted (Terms 5.2).

Your deposit limit is used up, or a time-out is running

A deposit that would take you past the deposit limit you set is refused until the period starts again (Terms 5.5). During a time-out, deposits, bets and bonuses are blocked; withdrawals stay open.

The method is not in your name

A card, bank account or wallet that belongs to someone else cannot be used, including a partner’s or a family member’s (Terms 5.1).

You are outside the countries we serve

While you are in a restricted country, even on a short visit, you can sign in to withdraw your balance or use the responsible gaming tools, but you cannot deposit, play or take a bonus. We check your location when you sign in and in the cashier (Terms 2.3).

We are waiting for documents

While documents we have asked for are outstanding, you cannot deposit, play or withdraw, but you can still sign in, set limits, take a time-out or exclude yourself (Terms 4.3).

Still not credited? Contact support by live chat once you are signed in, or by email, 08:00–24:00 Malta time (CET/CEST), with the amount, the date and time, the payment method and the reference from your bank statement. If support does not resolve it, the complaints procedure sets out the next step.

This section applies to payments by Visa or Mastercard debit card. 3-D Secure is the card networks’ own authentication protocol. Its specification, EMV 3-D Secure, is published by EMVCo, a body owned by American Express, Discover, JCB, Mastercard, UnionPay and Visa. When you pay online by card, the protocol passes details of the payment to the bank that issued your card, and that bank decides whether to let it through or to ask you to prove it is you.

No visible step

EMVCo’s name for a payment the issuing bank lets through without asking you anything, because it rates the risk as low, is the frictionless flow.

A challenge

For a higher-risk payment the bank asks for more: a one-time passcode, a biometric check such as a fingerprint, or another method it uses.

The law in the EEA

The revised Payment Services Directive requires strong customer authentication when you start an electronic payment (Article 97(1)(b)): at least two independent elements of knowledge, possession and inherence, such as a PIN, your phone and your fingerprint (Article 4(30)). For a payment made online, the authentication has to be tied to the exact amount and payee (Article 97(2)). Some payments are exempt, for example remote payments of up to EUR 30 within cumulative limits (Delegated Regulation (EU) 2018/389, Article 16).

If the prompt looks wrong

Close it without entering anything, then ring your bank using the number on the back of your card. Never tell anyone a code your bank sends you.

EMVCo: EMV 3-D Secure

The protocol passes payment data to the card issuer, which lets a low-risk payment through in the frictionless flow or challenges a higher-risk one, for example with a one-time passcode or a biometric check.

EMVCo: about us

EMVCo is collectively owned by American Express, Discover, JCB, Mastercard, UnionPay and Visa.

Directive (EU) 2015/2366 on payment services (PSD2)

Article 4(30): the definition of strong customer authentication. Article 97(1) and (2): when it applies, and the link to amount and payee for remote payments.

Delegated Regulation (EU) 2018/389

Article 16: the exemption for low-value remote electronic payments.

Sources consulted 13 September 2026.